Technical Support

Pre-Sale: After repeated tests and measurements, our professional technical team has equipped every product with data sheet inclusive complete and concise specifications, which helps the customer to select and to purchase the suitable products. If you have any problems, you can always be consulted by our sales team. Our team is versed in three languages: German, English and Chinese. They will answer all of your technical and commerical questions patiently and carefully and help you to choose the exact product that suits your applications.

Contact Person: Frau Tina Zhao Email: tina.zhao@chenyang.de	Sales Manager: Frau Jane Chen, M.Sc. Email: info@chenyang.de
Management: Herr Yang Liu, M.Sc. Email: yang.liu@chenyang.de	Technical Consultation: Dr.-Ing. habil. Jigou Liu Email: jigou.liu@chenyang-ism.com

After sale: We attach great importance to customers' feedback and opinions. Whenever you have any complaints or problems with the products, don't hesitate to contact us. We will be informed carefully, analyze the problems thoroughly and solve them properly, in order to improve the quality of our products and services. Product maintenance and the scope of the warranty can be found in chapter 9, "Warranty, Complaints and Recourse / Manufacturer Redress" in the sidebar "General Conditions of Sale".